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  3. Changing existing orders

How to alter an existing order?

Do you need to make changes or cancel an order? Follow the steps below for more information

Once your order is placed you may need to alter it. Some of the things that can be changed in existing orders are:

  • Order information: This entails SKU or part numbers, quantities,  and PO numbers
  • Shipping information: Such as shipping address or shipping method
  • Payment information: Such as payment type
  • Cancelation

You can do this by calling our office at 954-744-8757, during business hours or by sending us an email to orders@finessedecor.com with your order number, and what needs to be changed. Please make sure you receive confirmation of your changes.

If you fail to receive confirmation we have not made changes to your order!

Please remember the changes above can ONLY be done BEFORE the order ships!

After the order ships, you will need to request an RMA